WhatsApp isn’t working today for some users. We first spotted the problems at 9:58 a.m. Pacific — we couldn’t send messages for a good few minutes, and then they went through eventually. That said, the outage seems to be impacting certain regions more than others, and while some users have regained access, it’s clear that for others this is more than just a blip.

Complaints about the outage have been ongoing for a few hours now, according to searches on Facebook and Twitter. Sites like Down Detector confirm the problem, while others aren’t registering anything as again, not all users are affected.

In fact, Down Detector shows just how the outage is hitting certain regions harder than others:


Indeed, our reporters in Europe are having more problems than our staff in North America, for example. But reports are coming in from all over the world.

New Year’s Eve is not a good day for an outage, especially for a messaging service. Hopefully WhatsApp resolves the root cause of the problem before midnight arrives for everyone around the globe.

We have reached out to Facebook, which owns WhatsApp, for more information. We will update you as we learn more about the issue.