Peter Suciu

About the Author Peter Suciu


Customer Experience

Banking Customer Satisfaction Barometer Inches Up

Customer satisfaction with banking institutions improved last year, based on the annual Bank Satisfaction Barometer CFI Group released Thursday. Customers were more likely to remain loyal to their bank and even recommend it to others, according to the annual survey of bank customers across the United States. Banks improved their standing with customers and maintained stronger relationships.

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Government

New FCC Chair Ajit Pai Vows to Kill Net Neutrality Rules

President Donald Trump on Monday named Ajit Pai chairman of the FCC. Pai, who has been a Republican commissioner for the agency since 2012, replaced Tom Wheeler, whom President Obama appointed to the top post in late 2013. With the new administration, Republicans gain the expected majority of the commission. Pai has been known to be a foe of former President Barack Obama’s Net neutrality rules.

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Wall Street

Netflix Surprises Itself With Gangbusters Membership Growth

Netflix generated $8.3 billion in global streaming revenue in 2016, with 35 percent year-over-year growth, it reported Wednesday. The company ended last year with 93.8 million members, including 19 million net additions — up from 17.4 million new subscribers in 2015. Netflix’s global revenue for the fourth quarter of 2016 grew by 41 percent year-over-year to $2.4 billion, and 7.05 million net new members joined during that time period.

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Entertainment

Apple May Show Up Fashionably Late at the Original TV Party

Apple reportedly plans to follow premium channels HBO and Showtime, as well as streaming services such as Netflix, Amazon and Hulu, in creating its own original TV shows and movies. The company may be negotiating agreements with veteran content producers to buy the rights to scripted television programs. It likely will offer its content through an over-the-top service similar to Netflix.

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Emerging Tech

Nvidia Lays Out Bold Strategy at CES

Nvidia offered a bold new strategy at this week’s International CES in Las Vegas. The company, which has been a leader in hardware graphics technology for decades, recently has expanded into the realms of artificial intelligence, deep learning and automotive tech. Graphical support and video delivery will however remain a key component of the company’s strategy, according to Nvidia CEO Jen-Hsun Huang.

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Trends

Microsoft Trumpets Stellar Surface Sales

Microsoft announced robust sales of its Surface line ahead of the holiday season.
November was the best month ever for consumer Surface sales, according to Brian Hall, CVP of Microsoft devices marketing. The sudden surge follows this fall’s unveiling of the Surface Studio, the Surface Dial, and the Surface Book with Performance Base, which delivers twice the graphics power as its predecessor.

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chips

Microsoft, Qualcomm Tuck Windows 10 Into ARM Devices

Microsoft on Wednesday announced the compatibility of Windows 10 and native Windows apps with ARM-based processors, including Qualcomm’s Snapdragon, which currently powers a large percentage of Android devices. The new partnership will make it possible for Windows applications, peripherals and enterprise solutions to run on new mobile, power efficient and always-connected cellular PCs.

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Social Networking

Reddit Has Had It With Trolls

Reddit has announced reforms designed to crack down on trolls and punish its most abusive community members. Reddit has identified hundreds of the most “toxic users,” said CEO Steve Huffman, who founded the site 11 years ago while in college, and it has devised a plan to take action against them. Consequence for unacceptable behavior could range from warnings to timeouts to permanent bans.

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E-Commerce

Cyber Monday Is Bigger Than One Day

Although online retailers on Monday offered deals to jumpstart the online holiday shopping season, Cyber Monday as a one-day event could be losing some of its attraction. Many retailers jumped the gun, and have been offering special online deals for days. Cyber Monday in recent years has ranked as the third largest holiday shopping day, following Super Saturday and Black Friday.

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privacy

iPhone Call Logs Easy Pickings on iCloud, Says Russian Security Firm

Russian digital forensics firm ElcomSoft on Thursday reported that Apple automatically uploads iPhone call logs to iCloud remote servers, and that users have no official way to disable this feature other than to completely switch off the iCloud drive. The data uploaded could include a list of all calls made and received on an iOS device, as well as phone numbers, dates and times, and duration.

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virtual reality

Daydream Believers May Boost VR, Suggest Early Reviews

Reviews for Google’s Daydream View VR headset began to appear on Thursday, and the consensus among those who were able to test the new US$79 device appears to be two thumbs up. Although it has limitations, Daydream could be a gateway to affordable virtual reality technology, they suggested. The headset needs to be paired with Google’s new line of Pixel and Pixel XL phones.

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Emerging Tech

MIT’s Nightmare Machine Churns Out AI-Generated Horror

In honor of Halloween, researchers at the Massachusetts Institute of Technology Media Lab launched the Nightmare Machine website, which allows visitors to vote on AI-generated horror images created via an open source deep neural network algorithm developed last year. Scientists from the Australian Commonwealth Scientific and Industrial Research Organization collaborated on the project.

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Gaming

Rez Infinite Rocks Worlds

Rez Infinite this week earned praise from early reviewers for its graphics and immersing qualities. Sony announced the game — an update of a remake — last year. Featuring support for 1080p resolution graphics, along with 3D audio sound, Rez Infinite is designed for the PSVR, but it’s also compatible with the regular PlayStation 4.

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Gaming

Nintendo Switches It Up

After months of speculation and buildup, Nintendo on Thursday officially unveiled its new gaming system, the Nintendo Switch. Previously known only by the codename “NX,” rumors about this latest video game console began last year with a hint from Satoru Iwata, the company’s late president.
At the time Iwata suggested only that Nintendo was working on a new video game system.

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Gaming

Battlefield 1 Delivers Great War Action, Say Early Reviewers

Electronic Arts’ new epic first-person shooter Battlefield 1 could be the war game to end all war games, based on the first wave of reviews published Monday. This latest title in the popular franchise from Swedish developer DICE is an action-packed, rip-roaring take on World War I. There’s a single-player campaign that features a story worthy of The Young Indiana Jones Chronicles.

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Emerging Tech

Toyota Positions Kirobo Mini as Tiny Traveling Companion

Gearing up for this week’s CEATEC trade show in Tokyo, Toyota on Monday announced that its compact-sized Kirobo Mini, pitched as a “communication partner,” will go on sale early next year in Japan. The Mini is a smaller version of the astronaut robot Kirobo, which visited the International Space Station in 2013. The Kirobo Mini is meant to take part in more down-to-earth affairs.

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Internet

Senate Leadership Rebuffs Cruz’s Shutdown Threat Over Internet Control

It appears that the Senate is poised to quash a government shutdown threat from Sen. Ted Cruz, R-Texas, in spite of presidential candidate Donald Trump lending his support to his former primary opponent’s cause. Majority Leader Mitch McConnell, R-Ky., on Thursday filed a continuing resolution to fund the government without any language geared toward blocking the administration’s IANA transition.

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